A full refund is granted if WE cancel because of rough water, strong current, etc. If YOU cancel your trip and you want a full refund, e-mail us at the latest 48 hours before departure. Last minute cancellations (cancellations within 48 hours before departure) mean you will have to pay for your trip unless you have a reason we accept (ship does not dock, family circumstances, etc.) No show means… you have to pay for the trip.